August 2020

The Minimum Standards and Indicators for Community Engagement were developed through an inter‑agency consultation process that engaged a large number of experts from around the world. UNICEF wishes to acknowledge the contribution of all those that participated, and who share a passion for placing communities at the centre of development and humanitarian action. The consultation process consisted of a series of interviews, meetings and workshops over an 18‑month period. Representatives from countries in Africa, Asia, the Middle East, Europe and North America contributed input and feedback based on their experiences of designing, implementing and measuring community engagement approache

The ten mythbusters, available in English and Siswati, were developed based on feedback received from chiefdom leadership who identified prevailing myths and misconceptions related to COVID-19 prevention, treatment or stigma related to recovery. Key mythbusters tackle use of alcohol, garlic, hot baths, home remedies, sex, bleach and sanitizer, and hydroxychoroquine, with key facts. They also address misconceptions that only urban populations or older people are affected and reassure people about recovery. Available in Englisch and Siswat

Guidance for addressing a global infodemic and fostering demand for immunization December 2020 Misinformation threatens the success of vaccination programs across the world. This guide aims to help organizations to address the global infodemic through the development of strategic and well-coordinated national action plans to rapidly counter vaccine misinformation and build demand for vaccination that are informed by social listening

Orientations pour faire face à une infodémie mondiale et favoriser la demande de vaccination Décembre 2020 La désinformation menace le succès des programmes de vaccination dans le monde entier. Ce guide vise à aider les organisations à faire face à l'infodémie mondiale par l'élaboration de plans d'action nationaux stratégiques et bien coordonnés pour contrer rapidement la désinformation sur les vaccins et créer une demande de vaccination qui soit fondée sur l'écoute sociale

Interim guidance v2, 19 March 2020 This document provides WHO checklists for risk communication and community engagement (RCCE) readiness and initial response for novel coronaviruses (nCoV) recently identified in Wuhan, China (2019-nCoV). The objective of this document is to provide actionable guidance for countries to implement effective RCCE strategies which will help protect the public’s health in the early response to nCoV. This document includes recommended RCCE goals and actions for countries preparing for nCoV cases and for countries that have confirmed -nCoV cases. Available in English, French and Chines

Collection of Tools, Techniques, Resources and Stragtegies for Journalists covering the Coronavirus Outbreak. Includes Tools for Fact-Checking, misinformation and hoaxes.

The Internews Humanitarian Information Services Learning Collection communicates key lessons, best practices, and programmatic methodologies used by Internews’ humanitarian teams around the world. Each module within the Learning Collection includes three parts: Context, Case Studies, and a How-To Guide. The Context and Case Studies are packaged separately for ease of use

Plusieurs membres du réseau CDAC (Communicating with Disaster Affected Communities, Communication avec les communautés sinistrées) ont reconnu le besoin de gérer les rumeurs durant leurs missions afin de prévenir la perte de vies et d’alléger les souffrances. En particulier, Internews avec leur modèle pionnier inter-agence, l'Organisation Mondiale de la Santé et le Bureau des Nations Unies pour la Coordination des Affaires Humanitaires ont fait des efforts considérables pour innover dans ce domaine et engager d'autres acteurs humanitaires à faire face à ce problème