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Publication Years
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Uganda: The National Policy Guidelines and Service Standards for Reproductive Health Services

Reproductive Health Division Community Health Department Ministry of Health Uganda (2002)
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Recovery toolkit: Supporting countries to achieve health service resilience

World Health Organization WHO (2016) C_WHO
A key purpose of the Recovery Toolkit is to support countries in the reactivation of health services which may have suffered as a result of the emergency. These services include ongoing programmes such as immunization and vaccinations, maternal and child health services, and noncommunicable diseases ... more
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Nigeria: National Family Planning/ Reproductive Health, Service Protocols

Federal Ministry of Health, Nigeria (2010) C1
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India: Operational Guidelines for Free Drugs Service Initiative

Ministry of Health and Family Welfare, Government of India (2015) C1
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Levels and Trends in Newborn Care Service Availability and Readiness in Bangladesh, Haiti, Malawi, Senegal, and Tanzania

Winter, Rebecca, Jennifer Yourkavitch, Lindsay Mallick, and Wenjuan Wang ICF International (2016) C1
DHS Comparative Reports No. 41
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Preparing for the Journey - A Cooperative Approach to Service Provision for Children with Intellectual Disabilities in Cambodia

Jennifer Carter (2009) C2
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Participatory Monitoring & Evaluation in Tanzania’s Health and Social Service Programmes: Field Manual

MEASURE Evaluation Tanzania (2017) CC
This manual serves as a toolkit of useful PM&E techniques for improving the performance and impact of community-based interventions, such as those involving the most vulnerable children, home-based care and gender-based violence. The manual includes a five-step PM&E programme path and six community ... more
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Training manual for law enforcement officials on HIV service provision for people who inject drugs

D. Riley; N. Thomson; G. Monaghan; et al. United Nations Office for Drugs and Crime (UNODC) (2020) C2
Advance Copy Accessed: 08.03.2020
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The Urban Water Supply Guide: service delivery options for low-income communities

Noakes, C.; and R. Franceys Water & Sanitation for the Urban Poor (2014) CC
Providing improved water supply to low-income urban communities is a difficult challenge faced by water utilities throughout Africa and Asia. This guide provides an introduction to available options for serving these communities. The guide draws on sector experience in general, and more particular ... more
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Impact of community-led and community-based HIV service delivery beyond HIV: case studies from eastern and southern Africa

UNAIDS (2025) C1
The objectives of the research presented in this report were to identify case studies of community-led HIV-related health and social inclusion service delivery organizations in eastern and southern Africa; describe the typologies of the services pro ... more
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Advocates in Action! - Peer supporters driving change on the frontlines of service delivery

H. Soeters; D. Mark; A. Ronan; et al. PATA; Frontline AIDS; Aidsfonds; et al. (2019) C2
Accessed: 27.10.2019
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Family planning: a global handbook for providers
recommended

Johns Hopkins Bloomberg School of Public HealthCenter for Communication Programs and World Health Organization (2022) C_WHO
4th edition 2022 of the Handbook includes new WHO recommendations that expand contraceptive choices. Also, guidance on starting ongoing contraception following emergency contraception is provided. Drawing on lessons from recent outbreaks, this new edition details tangible me ... more
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Update: Interim Guidelines for Health Care Providers Caring for Pregnant Women and Women of Reproductive Age with Possible Zika Virus Exposure — United States, 2016

Centers for Disease Control and Prevention (2016) C_CDC
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Standards for Prosthetics and Orthotics Service Provision. 2015-2017 work plan

Department of Essential Medicines and Health Products (EMP) and NVI World Health Organisation (WHO); USAID; ISPO (2015) C_WHO
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The Relationship between the Health Service Environment and Service Utilization: Linking Population Data to Health Facilities Data in Haiti and Malawi.

Wenjuan Wang, Rebecca Winter, Lindsay Mallick, Lia Florey, Clara Burgert-Brucker, and Emily Carter ICF International (2015) C2
DHS Analytical Studies No. 51 Child Health, Family Planning, Geographic Information, HIV, Malaria, Maternal Health
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Improving mental health and related service environments and promoting community inclusion WHO QualityRights training to act, unite and empower for mental health (P I L O T V E R S I O N)

World Health Organization WHO (2017)
This document provides training and guidance on the key standards related to the physical and social environment within mental health and related services that need to be met to promote good outcomes, independent living and community inclusion.
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Immunization as an essential health service: guiding principles for immunization activities during the COVID-19 pandemic and other times of severe disruption

World Health Organization WHO (2020) C_WHO
This document, endorsed by the WHO Strategic Advisory Group of Experts on Immunization, provides guiding principles to support countries in their decision-making regarding provision or resumption of immunization services during severe disruptive events such as COVID-19, natural disasters or humanita ... more
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mhGAP Humanitarian Intervention Guide (mhGAP-HIG) training of health-care providers. Training manual
recommended

World Health Organization, UN High Commissioner for Refugees (2022) C_WHO
The mhGAP Humanitarian Intervention Guide (mhGAP-HIG) Training of Health-Care Providers manual is designed to guide facilitators in training non-specialist health care providers to manage mental, ne ... more
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Rapid assessment of Ebola impact on reproductive health services and service seeking behaviour in Sierra Leone

Government of Sierra Leone, Department for International Development, UN Population Fund, Irish Aid (2015)