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Manuel Qualité Service Pharmacie

Centre Hospitalièr d'Aubenas (2005) CC
Ce manuel décrit les règles et les procédures mises en place pour assurer la qualité des prestations faites par le service de Pharmacie de l’hôpital d’Aubenas. Il s’applique à toutes les prestations faites par le service de Pharmacie à destination des différents services de l’hôp... more
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School Lessons Lesson 6: Water Quality Test

SODIS Sauberes Trinkwasser für alle (2011)
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A model quality assurance system for procurement agencies

World Health Organization World Health Organization, United Nations Children's Fund, United Nations Development Programme, United Nations Populations Fund, World Bank (2007) C_WHO
This interagency report provides recommendations for assuring quality of medicines during key activities of country-level procurement agencies, namely prequalification of pharmaceutical products and manufacturers; purchase of pharmaceutical products; storage of pharmaceutical products; and distribut... more
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Quality Manual

Directorate General of Drug Administration,, Ministry of Health and Family Welfare, People's Republic of Bangladesh (2012) C1
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Quality Improvement for Emergency Obstetric Care - Leadership Manual

EngenderHealth (2003)
An Adaptation of COPE (Client-Oriented, Provider-Efficient Services) For the toolbox visit: http://www.engenderhealth.org/pubs/maternal/obstetric-delivery-care.php
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WHO Quality Toolkit: Navigating tools to improve the quality of health services
recommended

World Health Organization WHO (2022) C_WHO
The WHO Quality Toolkit: Navigating tools to improve the quality of health services helps easy identification and access to a wide range of WHO published materials to improve the quality of health services. These tools support the actions described in the Quality health services: a planning guide, w... more
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Quality Systems for Medical Imaging

P. Palmer; G. Walker; M.M. El-Nageh World Health Organization WHO (1999)
Guidelines for Implementation and Monitoring. WHO Regional Publications, Eastern Mediterranean Series 21
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WHO manual for organizing a national external quality assessment programme for health laboratories and other testing sites

World Health Organization WHO (2016) C_WHO
This manual describes some of the strategic, managerial, financial, technical and scientific aspects to be considered in establishing a national EQA programme for clinical laboratories and other testing services at all health care levels
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Nepal: Hospital Management Strengthening Program (HMSP)

Government of Nepal Ministry of Health and Population Curative Services Division (2015) C1
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Delivering quality health services: A global imperative for universal health coverage

Kieny, Marie-Paule; Evans, Timothy Grant; Scarpetta, Stefano; Kelley, Edward T.; Klazinga, Niek; Forde, Ian; Veillard, Jeremy Henri Maurice; Leatherman, Sheila; Syed, Shamsuzzoha; Kim, Sun Mean; Nejad, Sepideh Bagheri; Donaldson, Liam World Health Organization (WHO), Organisation for Economic Co-operation and Development (OECD), and The World Bank (2018) C_WHO
Poor quality health services are holding back progress on improving health in countries at all income levels.
Today, inaccurate diagnosis, medication errors, inappropriate or unnecessary treatment, inadequate or unsafe clinical facilities or practices, or providers who lack adequate training an... more
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Nigeria: National Quality Assurance Policy For Medicines and Other Health Products

Federal Ministry of Health, Nigeria (2015) C1
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Evaluation of Community Management of Acute Malnutrition (CMAM): Nepal Country Case Study

UNICEF (2012)
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Health Sector Quality Improvement framework and strategic plan 2010/11 - 2014/15

Ministry of Health, Uganda (2011) C1
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Botswana: National Health Quality Standards (Standards & Guidelines for Hospitals, Volume 3)

Ministry of Health, Gabarone, Botswana (2013) C2
Ancillary and Occupational Services. Volume 3: Improving Quality & Safety of Health Services. National Health Quality Standards. Standards and Guidelines for Hospital Standards. Volume 3
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Botswana: National Health Quality Standards (Standards & Guidelines for Hospitals, Volume 2)

Ministry of Health, Gabarone, Botswana (2013) C2
Diagnostic, Care and Treatment Support Services. Volume 2: Improving Quality & Safety of Health Services. National Health Quality Standards. Standards and Guidelines for Hospital Standards. Volume 2
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Improving The Quality And Efficiency Of Health Services In Kenya: A Practical Handbook for HIV Managers and Service Providers on Differentiated Care

Ministry of Health [Kenya], National AIDS and STI Control Programme (NASCOP) (2016) C1
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Uganda: National Performance Report on Medicines Management July- September 2015

Ministry of Health, Republic of Uganda (2015) C1
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Determinants of damaged or poor quality supplies SOP

Ecumenical Pharmaceutical Network (EPN) (2011) C2
Last revised 2015. Original Word document on: http://www.epnetwork.org/Resources/Standard%20Operating%20Procedure/Determinants%20of%20damaged%20or%20poor%20quality%20supplies_SOP.doc
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Water, sanitation and hygiene in healthcare facilities: practical steps to achieve universal access to quality care

World Health Organization WHO, Unicef (2019) C_WHO
Purpose of this document: to present eight practical steps that Member States can take at the national and sub-national level to improve WASH in health care facilities
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Kenya Health Sector Referral Strategy (2014– 2018)

Republic of Kenya, Ministry of Health, Division of Emergency and Disaster Risk Management (2014) C1
The overall goal of the Kenya Health Sector Referral Strategy is to improve client access to referral. The objectives of the strategy are to realise improved capacity of health providers to identify clients who require referral, develop protocols that will lead to referral system efficiency and effe... more