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How to support survivors of gender-based violence when a GBV actor is not available in your area

Inter-Agency Standing Committee (2023) CC

KEY MESSAGES Always talk to a GBV specialist first to understand what GBV services are available in your area. Some services may take the form of hotlines, a mobile app or other remote support. Be aware of any other available services in your area. Identify services provided by humanitarian pa...rtners such as health, psychosocial support, shelter and non-food items. Consider services provided by communities such as mosques/ churches, women’s groups and Disability Service Organizations. Remember your role. Provide a listening ear, free of judgment. Provide accurate, up-to-date information on available services. Let the survivor make their own choices. Know what you can and cannot manage. Even without a GBV actor in your area, there may be other partners, such as a child protection or mental health specialist, who can support survivors that require additional attention and support. Ask the survivor for permission before connecting them to anyone else. Do not force the survivor if s/he says no. Do not proactively identify or seek out GBV survivors. Be available in case someone asks for support. Remember your mandate. All humanitarian practitioners are mandated to provide non-judgmental and non-discriminatory support to people in need regardless of: gender, sexual orientation, gender identity, marital status, disability status, age, ethnicity/tribe/race/religion, who perpetrated/committed violence, and the situation in which violence was committed. Use a survivor-centered approach by practicing: Respect: all actions you take are guided by respect for the survivor’s choices, wishes, rights and dignity. Safety: the safety of the survivor is the number one priority. Confidentiality: people have the right to choose to whom they will or will not tell their story. Maintaining confidentiality means not sharing any information to anyone. Non-discrimination: providing equal and fair treatment to anyone in need of support. If health services exist, always provide information on what is available. Share what you know, and most importantly explain what you do not. Let the survivor decide if s/he wants to access them. Receiving quality medical care within 72 hours can prevent transmission of sexually transmitted infections (STIs), and within 120 hours can prevent unwanted pregnancy. Provide the opportunity for people with disabilities to communicate to you without the presence of their caregiver, if wished and does not endanger or create tension in that relationship. If a man or boy is raped it does not mean he is gay or bisexual. Gender-based violence is based on power, not someone’s sexuality. Sexual and gender minorities are often at increased risk of harm and violence due to their sexual orientation and/or gender identity. Actively listen and seek to support all survivors. Anyone can commit an act of gender-based violence including a spouse, intimate partner, family member, caregiver, in-law, stranger, parent or someone who is exchanging money or goods for a sexual act. Anyone can be a survivor of gender-based violence – this includes, but isn’t limited to, people who are married, elderly individuals or people who engage in sex work. Protect the identity and safety of a survivor. Do not write down, take pictures or verbally share any personal/identifying information about a survivor or their experience, including with your supervisor. Put phones and computers away to avoid concern that a survivor’s voice is being recorded. Personal/identifying information includes the survivor’s name, perpetrator(s) name, date of birth, registration number, home address, work address, location where their children go to school, the exact time and place the incident took place etc. Share general, non-identifying information To your team or sector partners in an effort to make your program safer. To your support network when seeking self-care and encouragement. more

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Wheelchair Service Training Package - Trainer's Manual (Basic Level)
recommended

World Health Organization (WHO) (2012) C_WHO

Wheelchair Service Training Package - Basic level | The main purpose of the training package is to develop the minimum skills and knowledge required by personnel involved in wheelchair service delivery. An important aim of the training package is to get it integrated into the regular paramedical/reh... more

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National Policy Guidelines for Collaborative TB/HIV Activities 2016
recommended

Ministry of Health and Social Welfare, Tanzania (2016) CC

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Guidelines Storage Essential Medicines And Other Health Commodities

World Health Organization WHO; Deliver; UNICEF (2006) C_WHO

Maintaining proper storage conditions for health commodities is vital to ensuring their quality. Product expiration dates are based on ideal storage conditions and protecting product quality until their expiration date is important for serving customers and conserving resources. Guidelines for the S... more

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Guidelines for laboratory and field-testing of long-lasting insecticidal nets
recommended

World Health Organization (2013) C_WHO

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Consolidated guidelines on the Use of Antiretroviral Drugs for Treating and Preventing HIV Infection
recommended

World Health Organization WHO (2016) C_WHO

2nd edition. These guidelines provide guidance on the diagnosis of human immunodeficiency virus (HIV) infection, the use of antiretroviral (ARV) drugs for treating and preventing HIV infection and the care of people living with HIV. They are structured along the continuum of HIV testing, prevention,... more

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Dengue Guidelines For Diagnosis, Treatment, Prevention and Control
recommended

World Health Organization; TDR (2009) C_WHO

New edition

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Managing Puerperal Sepsis

World Health Organization, International Confederation of Midwives (2008)

Education material for teachers of midwifery Midwifery education modules - second edition

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Outline Strategy for Malaria Control in Complex Emergencies

S. Meek, M. Rowland, and M. Connolly WHO (1998)

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Use of Glycated Haemoglobin (HbA1c) in the Diagnosis of Diabetes Mellitus

World Health Organization (2011)

Abbreviated Report of a WHO Consultation

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Outbreak surveillance and response in humanitarian emergencies

World Health Organization (2012)

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Management of MDR-TB: A field guide

Partners in Health, World Health Organization (2009) C_WHO

Multidrug-resistant tuberculosis (MDR-TB) and extensively drug-resistant tuberculosis (XDR-TB) increasingly occur in resource-constrained settings. In the context of a national response to MDR- and XDR-TB, health workers in TB clinics (in district hospitals and some accredited health centres) wil... more

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Sharing Smart Solutions in Water

Diego J. Rodriguez, Matthijs Schuring, Nansia Constantinou et al. The World Bank; Water Partnership Program (2013) C1

Water security, or having the right amount and quality of water in the right place at the right time, fosters social and economic progress. Where water is sufficient to meet demand, it can promote economy wide growth and enable countries to reach their food security, energy security, and human devel... more

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Global Experience of Community Health Workers for Delivery of Health Related Millennium Development Goals

Zulfiqar A. Bhutta, Zohra S. Lassi, George Pariyo and Luis Huicho World Health Organization WHO; Global Health Workforce Alliance (2010) C_WHO

A Systematic Review, Country Case Studies, and Recommendations for Integration into National Health Systems Alliance Report Participation of community health workers (CHWs) in the provision of primary health care has been experienced all over the world for several decades, and there is an amount ... more

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Results Based Financing: Engaging Communities to Strengthen Systems in Fragile Contexts

Hetty Burgman and Piet Vroeg Cordaid (2015) C2

External Link

Eradication of Yaws: Historical Efforts and Achieving WHO's 2020 Target

K. Asedeu; C. Fitzpatrick, J.Jannin (2014)

PLOS Neglected Tropical Diseases September 2014 | Volume 8 | Issue 9 | e3016 DOI: 10.1371/journal.pntd.0003016

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India: National Guidelines on Preventention, Management and Control of Reproductive Tract Infections and Sexual Transmitted Infections

National Rural Health Mission, NACO (2014) C1

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Diabetes in the South-East Asia Region

World Health Organization (WHO), Regional Office for South-East Asia (2016) C_WHO

Special issue: WHO South-East Asia Journal of Public Health -Vol. 5, Issue 1, April 2016.This special This issue contains a rich collection of articles, demonstrating the encouraging scientific momentum to address the growing burden of diabetes in the region

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Vaccines and vaccination against yellow fever WHO Position Paper – June 2013

World Health Organization WHO (2013) C_WHO

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Cameroon: Disability and rehabilitation status, review of disability issues and rehabilitation services in 29 African countries

World Health Organisation (WHO) (2004) C_WHO

Wheelchair Service Training Package - Trainer's Manual (Basic Level) recommended

National Policy Guidelines for Collaborative TB/HIV Activities 2016 recommended

Guidelines for laboratory and field-testing of long-lasting insecticidal nets recommended

Consolidated guidelines on the Use of Antiretroviral Drugs for Treating and Preventing HIV Infection recommended

Dengue Guidelines For Diagnosis, Treatment, Prevention and Control recommended

Wheelchair Service Training Package - Trainer's Manual (Basic Level)
recommended

National Policy Guidelines for Collaborative TB/HIV Activities 2016
recommended

Guidelines for laboratory and field-testing of long-lasting insecticidal nets
recommended

Consolidated guidelines on the Use of Antiretroviral Drugs for Treating and Preventing HIV Infection
recommended

Dengue Guidelines For Diagnosis, Treatment, Prevention and Control
recommended