Our Recommendations
- RCCE Action Plan Guidance COVID-19 Preparedness and Response (2020)
- Community-based health care, including outreach and campaigns,in the context of the COVID-19 pandemic (2020)
- Crisis Emergency Risk Communication. Manual (2018)
- Effective Media Communication during Public Health Emergencies. Handbook and Field Guide (2005)
- Risk communication and community engagement readiness and response to coronavirus disease (COVID-19): interim guidance, 19 March 2020 (2020)
New Publications
- Risk communication and community engagement guidance on COVID-19 vaccines for marginalised populations (2021)
- Guide pratique pour la gestion des fausses informations sur les vaccins (2021)
- A Social Media Toolkit for Healthcare Practitioners (2021)
- How to respond to vocal vaccine deniers in public: best practice guidance (2021)
- Managing family risk: A facilitator’s toolbox for empowering families to manage risks during COVID-19. Part 1 (2021)
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The Network for Shared Knowledge and Active Dialogue in Support of Effective COVID-19 Action
A Resource Guide for Country Offices
Guidance for addressing a global infodemic and fostering demand for immunization
December 2020
Misinformation threatens the success of vaccination programs across the world. This guide aims to help organizations to address the global infodemic through the development of strategic and well-coordina...
Communication sur les risques et participation Communautaire
Interim guidance v2, 19 March 2020
This document provides WHO checklists for risk communication and community engagement (RCCE) readiness and initial response for novel coronaviruses (nCoV) recently identified in Wuhan, China (2019-nCoV). The objective of this document is to provide actionable guid...
Use this checklist to quickly remind yourself of the essential components of community engagement in your response, including when movement restrictions may be in place.
Introducción El brote diseminado de enfermedad por el coronavirus 2019 (COVID-19) en la provincia de Hubei, en China, y la introducción del virus en la Región de las Américas ponen de relieve la urgente necesidad de una comunicación clara, honesta, concisa y coherente.
La comunicación de rie...
Crisis Emergency Risk Communication. Manual
recommended
The CERC manual provides an evidence-based framework and recommended practices for anyone who communicates on behalf of an organization responding to major emergencies such as natural disasters.
The WHO Effective Communications Participant Handbook was created to support WHO staff around the world in enhancing their communications skills as part of the global communications capacity-building efforts of the WHO Department of Communications (DCO)
Effective Media Communication during Public Health Emergencies. Handbook and Field Guide
recommended
This handbook describes a seven-step process to assist public health officials and others to communicate effectively through the media during emergencies. At the core of this process is the belief that positive action must be taken to interactively facilitate effective media coverage
of events and ...
