Our Recommendations
- Risk communication and community engagement readiness and response to coronavirus disease (COVID-19): interim guidance, 19 March 2020 (2020)
- Social Stigma associated with COVID-19 (2020)
- Crisis Emergency Risk Communication. Manual (2014)
- Effective Media Communication during Public Health Emergencies. Handbook and Field Guide (2005)
- Rumour has it: a practice guide to working with rumours (2017)
New Publications
- Construir sistemas de salud resilientes para avanzar hacia la salud universal en la Región de las Américas. Enseñanzas de la COVID-19 (2023)
- Building Resilient Health Systems to Advance toward Universal Health in the Americas: Lessons from COVID-19 (2023)
- WHO COVID-19 policy brief: building trust through risk communication and community engagement, 14 September 2022 (2022)
- Risk communication and community engagement: a compendium of case studies in times of COVID-19 (2022)
- Note d’orientation de l’OMS sur la COVID-19 : Instaurer la confiance grâce à la communication sur les risques et à la participation communautaire (2022)
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Guidance for addressing a global infodemic and fostering demand for immunization
December 2020
Misinformation threatens the success of vaccination programs across the world. This guide aims to help organizations to address the global infodemic through the development of strategic and well-coordina...
Social Media + SocietyJuly-September 2020: 1 –4
EPI-WIN WHO Information Network for Epidemics
recommended
A key component of epidemic and pandemic preparedness is ensuring systems are in place for real-time information to flow from a trusted source to the people at risk.
In the absence of such information rumours can spread rapidly through social media, resulting in an INFODEMIC. EPI-WIN is the WHO Inf...
This What Matters? edition focuses on Covid-19 rumours circulating in the Rohingya camps of Cox’s Bazar. It explores some of the more common rumours, discusses sources and formats of information, presents community perspectives about rumours and communication, and suggests approaches to communicat...
This is a short technical brief with important steps and resources on how country programs can track and address rumors around COVID-19 (as needed). The guide includes a number of great resources and links while also sharing nuggets from global, collective thinking around rumors.
Vous avez un doute sur vos symptômes ou ceux-ci vous inquiètent en raison de la pandémie de COVID-19 ? Vous trouverez des conseils dans cette vidéo.
16 Dec 2020
This document, produced by IFRC, UNICEF and WHO, suggests key actions on how people and communities can stay safe and slow down the spread of COVID-19, particularly for contexts where you might have been asked by your local authorities to maintain physical distance or stay home.
Available in: Arabi...
Communication sur les risques et participation Communautaire
In the context of health, stigma is the negative association between a person or group of people who share certain characteristics and a specific disease. In an outbreak, this may mean people are labeled, stereotyped, discriminated against, treated separately, and/or experience loss of status becaus...
Interim guidance v2, 19 March 2020
This document provides WHO checklists for risk communication and community engagement (RCCE) readiness and initial response for novel coronaviruses (nCoV) recently identified in Wuhan, China (2019-nCoV). The objective of this document is to provide actionable guid...
Use this checklist to quickly remind yourself of the essential components of community engagement in your response, including when movement restrictions may be in place.
Here you can download infographics and posters
The ten mythbusters, available in English and Siswati, were developed based on feedback received from chiefdom leadership who identified prevailing myths and misconceptions related to COVID-19 prevention, treatment or stigma related to recovery.
Key mythbusters tackle use of alcohol, garlic, hot ...
3 марта 2020 г.
Accessed on 21.05.2020
Considering a hotline? This set of tools will help you assess, set up and manage different types of channels to communicate with communities during humanitarian crises.
Как подготовиться к сдаче ПЦР-теста на COVID-19, Психические реакции и нарушения поведения у лиц с COVID-19, Рекомендации для особых групп пациентов при инфекции COVID-19 и т.д.
Introducción El brote diseminado de enfermedad por el coronavirus 2019 (COVID-19) en la provincia de Hubei, en China, y la introducción del virus en la Región de las Américas ponen de relieve la urgente necesidad de una comunicación clara, honesta, concisa y coherente.
La comunicación de rie...
