The CDAC Network commissioned a practice guide to draw both on their experiences and many others’ in order to document approaches, practices and tools to working with rumors. It is aimed primarily at humanitarian programme managers and field staff to provide them with practical tips on how to work with rumors in their response programs in a way that is achievable amid competing demands. Part One focuses on some of the theory behind rumors: the definition, nature and importance of rumors, and why we need to work with them. Part Two explains the key steps and considerations to identifying and addressing rumous: listening, verifying and engaging. Part Three examines different roles and responsibilities in working with rumous, and how anticipation, coordination and partnerships can enhance what you do.
outbreak, communication, risk communication, rumours,