Our Recommendations
- Risk communication and community engagement readiness and response to coronavirus disease (COVID-19): interim guidance, 19 March 2020 (2020)
- Social Stigma associated with COVID-19 (2020)
- Crisis Emergency Risk Communication. Manual (2014)
- Effective Media Communication during Public Health Emergencies. Handbook and Field Guide (2005)
- Rumour has it: a practice guide to working with rumours (2017)
New Publications
- Construir sistemas de salud resilientes para avanzar hacia la salud universal en la Región de las Américas. Enseñanzas de la COVID-19 (2023)
- Building Resilient Health Systems to Advance toward Universal Health in the Americas: Lessons from COVID-19 (2023)
- WHO COVID-19 policy brief: building trust through risk communication and community engagement, 14 September 2022 (2022)
- Risk communication and community engagement: a compendium of case studies in times of COVID-19 (2022)
- Note d’orientation de l’OMS sur la COVID-19 : Instaurer la confiance grâce à la communication sur les risques et à la participation communautaire (2022)
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December 2020 — May 2021
This document facilitate the preparation of a risk communication and community engagement strategy for vaccination against COVID-19. Its goal is to help to strengthen the communication and planning capacities of the ministries or secretariats of health and other agencies in charge of communicating ...
Un jeu d’une durée de 5 minutes qui t’aide à ne pas être induit en erreur par les fausses informations qui circulent sur la COVID-19
28 May 2021
Contact tracing is a key component of a public health response to infectious disease outbreaks. The purpose of this guidance is to reinforce the place of community engagement and participation in the contact tracing process. The guidance and related products articulate best practice pri...
En este documento se ofrecen orientaciones a las autoridades de salud en todos los niveles para que mejoren la tasa de éxito de la localización de contactos al asegurarse de que las actividades correspondientes se sustenten en los principios, la evidencia y las actividades de CRPC, y se suministra...
People-centered approaches that help communities maintain protective behaviours and follow guidelines set out by public health and government agencies are more important than ever. The evidence is clear, communities play a role in preventing and controlling epidemics and they are best able to take a...
The authors review some common myths circulating about the vaccine and clear up confusion with reliable facts.
This guidance document provides basic principles for a spokesperson of any health authority on how to respond to vocal vaccine deniers. The suggestions are based on psychological research on persuasion, on research in public health, communication studies and on WHO risk communication guidelines.
Contact tracing is a key element of WHO’s recommended approach to control the spread of COVID-19 by breaking the chains of human-to-human transmission.
This document provides guidance to health authorities at all levels to improve the success rate of contact tracing by informing efforts with RCCE...
Internews and Maharat collected and analyzed 433 rumors about COVID-19 circulating on social media
between January 5, 2021and January 31, 2021. This bulletin highlights community perceptions and criticisms about different topics
Webinars in Russian (playlist on YouTube)
The science behind the virus, and at what tricks statistics can play with journalists
What does COVID mean for small media outlets?
COVID coverage 101
Tips & tricks for turning your viewers into loyal users
Working with scientific...
Internews and Maharat collected and analyzed 433 rumors about COVID-19 circulating on social media
between January 5, 2021and January 31, 2021. This bulletin highlights community perceptions and criticisms about different topics
This resource will help learners to:
discuss their thoughts and feelings about COVID-19
investigate some of the incredible ways in which people have been responding to this crisis
understand the difference between information, disinformation and misinformation
consider their own ...
Internews in the Democratic Republic of Congo (DRC) is producing this weekly bulletin – Iliyo Semeka (“What was said” in Swahili) to respond to rumors and misinformation about COVID-19. The project is implemented in four regions in DRC – all in the provinces.
The case for evidence- based communication of science
YouTube influencer Healthcare Triage talked with WHO's Dr Kate O'Brien about how the COVID-19 vaccine works, how it gets distributed, and how we distribute it equitably.
1:27 Safety questions and concerns about quick development of the vaccine.
7:18 Have we entered a new age where all vaccines wi...
In the context of the coronavirus disease (COVID-19) pandemic response, WHO identifies young people as a priority target audience with specific concerns, experiences and behaviours. This policy brief provides relevant insights from behavioural evidence and a set of behavioural considerations for tho...
With Safety Tips for Conducting Community Meetings
Updated July 2020
This document includes key Risk Communication and Community Engagement (RCCE) considerations during shifting lockdown measures, safety measures for conducting in-person community meetings, and a template that brings both of these...
