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How to support survivors of gender-based violence when a GBV actor is not available in your area

Inter-Agency Standing Committee (2023) CC

KEY MESSAGES Always talk to a GBV specialist first to understand what GBV services are available in your area. Some services may take the form of hotlines, a mobile app or other remote support. Be aware of any other available services in your area. Identify services provided by humanitarian pa...rtners such as health, psychosocial support, shelter and non-food items. Consider services provided by communities such as mosques/ churches, women’s groups and Disability Service Organizations. Remember your role. Provide a listening ear, free of judgment. Provide accurate, up-to-date information on available services. Let the survivor make their own choices. Know what you can and cannot manage. Even without a GBV actor in your area, there may be other partners, such as a child protection or mental health specialist, who can support survivors that require additional attention and support. Ask the survivor for permission before connecting them to anyone else. Do not force the survivor if s/he says no. Do not proactively identify or seek out GBV survivors. Be available in case someone asks for support. Remember your mandate. All humanitarian practitioners are mandated to provide non-judgmental and non-discriminatory support to people in need regardless of: gender, sexual orientation, gender identity, marital status, disability status, age, ethnicity/tribe/race/religion, who perpetrated/committed violence, and the situation in which violence was committed. Use a survivor-centered approach by practicing: Respect: all actions you take are guided by respect for the survivor’s choices, wishes, rights and dignity. Safety: the safety of the survivor is the number one priority. Confidentiality: people have the right to choose to whom they will or will not tell their story. Maintaining confidentiality means not sharing any information to anyone. Non-discrimination: providing equal and fair treatment to anyone in need of support. If health services exist, always provide information on what is available. Share what you know, and most importantly explain what you do not. Let the survivor decide if s/he wants to access them. Receiving quality medical care within 72 hours can prevent transmission of sexually transmitted infections (STIs), and within 120 hours can prevent unwanted pregnancy. Provide the opportunity for people with disabilities to communicate to you without the presence of their caregiver, if wished and does not endanger or create tension in that relationship. If a man or boy is raped it does not mean he is gay or bisexual. Gender-based violence is based on power, not someone’s sexuality. Sexual and gender minorities are often at increased risk of harm and violence due to their sexual orientation and/or gender identity. Actively listen and seek to support all survivors. Anyone can commit an act of gender-based violence including a spouse, intimate partner, family member, caregiver, in-law, stranger, parent or someone who is exchanging money or goods for a sexual act. Anyone can be a survivor of gender-based violence – this includes, but isn’t limited to, people who are married, elderly individuals or people who engage in sex work. Protect the identity and safety of a survivor. Do not write down, take pictures or verbally share any personal/identifying information about a survivor or their experience, including with your supervisor. Put phones and computers away to avoid concern that a survivor’s voice is being recorded. Personal/identifying information includes the survivor’s name, perpetrator(s) name, date of birth, registration number, home address, work address, location where their children go to school, the exact time and place the incident took place etc. Share general, non-identifying information To your team or sector partners in an effort to make your program safer. To your support network when seeking self-care and encouragement. more

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Module: Disorders due to substance abuse mhGAP
recommended

World Health Organization WHO (2019) C_WHO

Accessed: 21.03.2019 mhGAP Training Manual for the mhGAP Intervention Guide for mental, neurological and substance use disorders in non-specialized health settings – version 2.0 (for field testing)

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The Seven Principles of Social Teaching

Catholic Charities (2019) CC

Accessed on 25-07-2019 The Church identifies seven key principles of Catholic Social Teaching that stand today as a guide for furthering the education and understanding of what our response should be to the needs of those in our midst. Catholic Charities of the Archdiocese of Milwaukee fully embrac... more

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SILENT HARM: A report assessing the situation of repatriated children’s psycho-social health

UNICEF Kosovo in cooperation with Kosovo Health Foundation UNICEF (2012)

The principle of “the best interest of the child” should guide decisions by politicians whenever children are affected. This is one of the basic ideas in the UN Convention on the Rights of the Child. Decision makers should assess the consequences for children before taking action. Today, this... more

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Community Case Management Essentials: Treating Common Childhood Illnesses in the Community

David Marsh, Ashley Aakesson, Kechi Anah et al. CORE Group; Save the Children; BASICS; MCHIP (2012)

2nd edition. Known as “Community Case Management of Sick Children” (CCM), this approach sends community-based health workers out to find, diagnose, and successfully treat sick children, in partnership with their families. Inspired by the classic “Immunization Essentials”, this guide methodic... more

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RIASCO action plan for Southern Africa - Revised regional response plan for the El Niño-induced drought in Southern Africa December 2016 - April 2017

UN Office for the Coordination of Humanitarian Affairs, Regional Interagency Standing Committee, Southern Africa (2016) C1

El Niño conditions persisting during the 2015/16 planting season have caused the worst drought in 35 years in Southern Africa, resulting in a second consecutive failed harvest. This has created severe food shortages and compounded existing vulnerabilities. Since July 2016, Namibia and Botswana have... more

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Mobilizing Communites for Health and Social Change. Participant Training Manual tookit module 2-5

Ministry of Health, Malawi; USAID (2012) C1

These toolkits were produced and used as part of the Moyo ndi Mpbamba project in Malawi to guide the community mobilization process in target districts.

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Disabled Children: A Legal Handbook

Steve Broach, Luke Clements and Janet Read (2016) C1

Disabled children: a legal handbook is an authoritative yet accessible guide to the legal rights of disabled children and their families in England and Wales. The handbook aims to empower disabled children and their families through a greater understanding of their rights and entitlements. It is es... more

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Safety and quality of water use and reuse in the production and processing of dairy products: meeting report

World Health Organisation (WHO) (2023) C_WHO

At its 48th session of Codex Committee on Food Hygiene (CCFH), the Committee noted the importance of water quality and safety in food production and processing. CCFH requested the Food and Agriculture Organization of the United Nations (FAO) and the World Health Organization (WHO) to provide guidan... more

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A one health priority research agenda for antimicrobial resistance

World Health Organisation (WHO) (2023) C_WHO

The Quadripartite organizations have developed the One Health Priority Research Agenda for AMR report, this is a joint initiative to assist in directing and catalysing scientific interest and financial investments for the priority research agenda across sectors for countries and funding bodies. The ... more

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UNICEF Annual Report 2017 - Burkina Faso

Unicef (2017) C_UNICEF

UNICEF Annual Report 2017 - Burkina Faso - Healthcare policy for children - Food insecurity - Community health strategy - National child protection system etc.

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Priority activities in public health, WASH, shelter and settlements for preparedness and response to COVID-19 in UNHCR operations

UNHCR; reliefweb (2020) C2

The following is a breakdown of key considerations to guide planning and resource allocation for COVID-19 preparedness and response to support UNHCR regional and country operations in Public Health, WASH, Shelter and Settlements programmes. While some of the activities are more relevant in camps or ... more

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Facts about Diabetes

Ecumenical Pharmaceutical Network EPN; Zimbabwe Diabetes Association; Ministry of Health and Child Welfare Zimbabwe et al. (2025) C1

This brochure provides comprehensive information on type 2 diabetes, including its causes, symptoms, risk factors, how to prevent it, and how to manage it. It emphasises the importance of a healthy diet, regular exercise, and taking medication as prescribed to control blood sugar levels. It provides... more

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Use of antibiotics for the treatment and control of cholera
recommended

Global Task Force for Cholera Control (2018) C1

Cholera is an acute diarrhoeal disease caused by the ingestion of food or water contaminated with the bacterium V. cholerae. It has a short incubation period of a few hours to 5 days. It is endemic in some countries, frequently showing seasonal variations in the number of reported cases. Cholera a... more

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Cardiovascular Disease, Type 2 Diabetes, Cancer and COPD in adults

Ministry of Health and Social Welfare, Tanzania Tanzania Diabetes Association; World Diabetes Foundation (2013) CC

Chronic Non Communicable Diseases. Case Management Desk Guide

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The principles of catholic social teaching

Canadian Catholic Organization for Development and Peace (2020) C2

With human dignity at its centre, a holistic approach to development founded on the principles of CST is what Pope Paul VI called ‘authentic development’. Explore the Catholic Social Teaching principles and how they guide the work of DEVELOPMENT AND PEACE. accessed July 2020

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Urban HEART : Urban Health Equity Assessment and Response Tool

World Health Organization WHO (2010) C_WHO

The Urban Health Equity Assessment and Response Tool (Urban HEART) is a user-friendly guide for policy- and decision-makers at national and local levels to: identify and analyse inequities in health between people living in various parts of cities, or belonging to different socioeconomic groups with... more

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Uganda: Antimicrobial Resistance National Action Plan 2018-2023

Government of Uganda (2018) C2

The current trend in AMR in Uganda and globally is rising and calls for immediate action. The 71st UN General Assembly (UNGA), the 68th World Health Assembly, and organizations including the World Health Organization (WHO), the Food and Agriculture Organization (FAO), and the World Organization for ... more

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Working with Individuals, Families and Communities to Improve Maternal and Newborn Health. Module 4

World Health Organization WHO; PAHO Pan American Health Organization, Enfant du Monde (2017) C_WHO

A Toolkit for Implementation. Module 4: Training guide for facilitators of the participatory community assessment in maternal and newborn health

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Managing climate risks for people’s health and well-being

The Republic of the Union of Myanmar, Ministry of Natural Resources and Environmental Conservation; Myanmar Climate Change Alliance (MCCA) (2017) C1

Policy Guidance Brief 2
• The potential health risks from climate change include: increase of waterborne and vector-borne diseases, heat-related illnesses, injuries and deaths, food insecurity and increased malnutrition. The poor, women, children and the elderly, as well as communities living... more

Module: Disorders due to substance abuse mhGAP recommended

Use of antibiotics for the treatment and control of cholera recommended

Module: Disorders due to substance abuse mhGAP
recommended

Use of antibiotics for the treatment and control of cholera
recommended