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Toolkit for assessing health-system capacity for crisis management. Assessment Forms
WHO Regional Office for Europe
European Commission, Directorate-General for Health and Consumers (DG SANCO)
(2012)
Strengthening health-system emergency preparedness.
This document is for public health specialists, health emergency responders, clinicians, health facility managers, health and care workers and IPC practitioners including but not limited to those working in primary care clinics, sexual health clinic
...
s, emergency departments, dental practices, infectious diseases clinics, genitourinary clinics, maternity services, paediatrics, obstetrics and gynaecology and acute care facilities that provide care for patients with suspected or confirmed mpox.
more
The Medical Management Guidelines (MMGs) for Acute Chemical Exposures were developed by ATSDR to aid emergency department physicians and other emergency
...
healthcare professionals who manage acute exposures resulting from chemical incidents. The MMGs are intended to aid healthcare professionals involved in emergency response to effectively decontaminate patients, protect themselves and others from contamination, communicate with other involved personnel, efficiently transport patients to a medical facility, and provide competent medical evaluation and treatment to exposed persons.
The Medical Management Guidelines (MMGs) for Acute Chemical Exposures provide:
- basic chemical and exposure information,
- a summary of potential health effects,
- prehospital management information,
- emergency department management information, and
- information for the patient.
external homepage, accessed on 03/16/2018
more
The ongoing COVID-19 pandemic has shown that public financial management (PFM) should be an integral part of the response. Effectiveness in financing the health response depends not only on the level of funding but also on the way public funds are a
...
llocated and spent, this is determined by the PFM rules, and how money flows to health service providers. So far, early assessments have shown that PFM systems ranged from being a fundamental enabler to acting as a roadblock in the COVID-19 health response. While service delivery mechanisms have been extensively documented throughout the pandemic, the underlying PFM mechanisms of the response also merit attention. To highlight the importance of PFM in health emergency contexts, this rapid review analyses various country PFM experiences and identifies early lessons emerging from the financing of the health response to COVID-19. The assessment is done by stages of the budget cycle: budget allocation, budget execution, and budget oversight. Identifying lessons from the varying PFM modalities used to finance the response to COVID-19 is fundamental both for health policy-makers and for finance authorities to prepare for future health emergencies.
more
This course is an introduction to Simulation Exercises and their value as part of wider Emergency Preparedness to raise awareness among a non-technical audience. The goal of this course is to support the development and
...
management of an effective fit-for-purpose exercise programme, by providing consistent practical guidance and tools on exercise design and implementation.
more
Snakebite is an acute life threatening time limiting medical emergency. It is a preventable public
health hazard often faced by rural population in tropical and subtropical countries with heavy
rainfall and humid climate.
A Public Health Emergency Operations Centre (PHEOC) is a physical location for the coordination of information and resources to support incident management activities. PHEOCs are also referred to as
...
“operations centres”, “situation rooms” and “command centres”. Experience has shown that timely implementation of a PHEOC provides an essential platform for the management of public health emergencies and can help avoid common failings such as lack of clear leadership leading to delayed decision making, mismanagement of resources and poor coordination.
more
This channel is an introduction to simulation exercises and their value as part of wider emergency preparedness to raise awareness among a non-technical audience.
This guide is intended to assist
state, local, and tribal public health
professionals in the initiation of
response activities during the
first 24 hours of an emergency
or disaster. I
...
t should be used in
conjunction with existing emergency
operations plans, procedures,
guidelines, resources, assets, and
incident management systems. It
is not a substitute for public health
emergency preparedness and
planning activities. The response to
any emergency or disaster must be
a coordinated community effort.
more
Well-trained first contact health workers are cornerstones of strong integrated health services to provide timely, quality care. Basic emergency care (BEC) teaches a systematic approach to the initial assessment and
...
management of time-sensitive critical conditions where early intervention saves lives.
more
A public health emergency operations centre (EOC) is a central location for coordinating operational information and resources for strategic management of pugencies and events. EOCs provide communic
...
ation and information tools and services blic health emer-
and a management system during a response to an emergency or event. This report lays out components and characteristics of an emergency operations plan, providing a suggested structure for plans and procedures. The planning process, and that of coducting a hazard analysis or needs assessment, are also discussed as key steps
more
An all-hazards tool for hospital administrators and emergency managers.
The World Health Organization Regional Office for Europe has developed the Hospital emergency response checklist to assist ho
...
spital administrators and emergency managers in responding effectively to the most likely disaster scenarios. This tool comprises current hospital-based emergency management principles and best practices and integrates priority action required for rapid, effective response to a critical event based on an all-hazards approach
more
ECDC launched the HEPSA (Health Emergency Preparedness Self-Assessment) tool, in order to support countries in improving their level of public health emergency preparedness. The tool is worksheet-ba
...
sed and is targeted at professionals in public health organisations responsible for emergency planning and event management. It consists of seven domains that define the process of public health emergency preparedness and response: 1) Pre-event preparations and governance; 2) Resources: Trained workforce; 3) Support capacity: Surveillance; 4) Support capacity: Risk assessment; 5) Event response management; 6) Post-event review; 7) Implementation of lessons learned.
more
The Multi-Hazard Early Warning System (MHEWS) Checklist is a practical tool consisting of major components and actions that national governments, community organizations and partners within
and across all sectors can refer when developing or evaluating early warning systems
The webpage “Emergency Response Framework” on the OpenWHO platform provides learning materials that introduce the World Health Organization’s (WHO) Emergency Response Framework (ERF). The fram
...
ework explains how WHO organizes and manages responses to public health emergencies, including how events are assessed, graded and coordinated at global, regional and country levels. The training content presents key concepts such as emergency management principles, the Incident Management System, coordination structures, and the roles and responsibilities of WHO staff and partners during health crises. Overall, the webpage aims to help health professionals and responders understand how WHO coordinates emergency operations and ensures a structured, timely and effective response to outbreaks and other health emergencies.
more
The document is a practical toolkit that provides guidance for healthcare facilities on how to prepare for emergencies, including pandemics and other disasters. It explains how to conduct risk assessments using an all-hazards approach, helping facilities identify potential threats such as natural di
...
sasters, technical failures, and disease outbreaks. The text outlines how to develop emergency preparedness and pandemic plans, including key elements like communication, staffing, resource management, and coordination with local, state, and federal authorities. It also describes the four phases of emergency management—mitigation, preparedness, response, and recovery—and emphasizes continuous evaluation and improvement. Overall, the document aims to help healthcare organizations ensure continuity of care and protect patients and staff during emergencies.
more
This is an open-access training course for frontline healthcare providers who manage acute illness and injury with limited resources. Produced in response to requests from multiple countries and international partners, the BEC package includes a Participant Workbook and electronic slide decks for ea
...
ch module. Integrating the guidance from WHO Emergency Triage, Assessment and Treatment (ETAT) for children and the Integrated Management of Adult/Adolescent Illness (IMAI), BEC teaches a systematic approach to the initial assessment and management of time-sensitive conditions where early intervention saves lives
more
The document provides essential guidelines for preventing and managing acute diarrhoeal diseases, particularly in complex emergency situations such as conflicts, natural disasters, or health crises. It highlights the importance of access to safe dri
...
nking water, sanitation, personal hygiene, and the prompt treatment of patients using oral rehydration solutions (ORS). The text also emphasizes the need for coordination between local and international actors to ensure an effective and sustainable response.
more
The intent of these guidelines is to develop a holistic, coordinated, proactive and technology driven strategy for management of biological disasters through a culture of prevention, mitigation and preparedness to generate a prompt and effectiv
...
e response in the event of an emergency. The document contains comprehensive guidelines for preparedness activities, biosafety and biosecurity measures, capacity development, specialised health care and laboratory facilities, strengthening of the existing legislative/
regulatory framework, mental health support, response, rehabilitation and recovery, etc. It specifically lays down the approach for implementation of the guidelines by the central ministries/departments, states, districts and other stakeholders, in a time bound manner.
more
District hospital level Severe | Malaria is a Medical Emergency
