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“Khanda ndi Mphatso”

Malawi Ministry of Health (MOH), Save the Children (2020) CC

Sustaining and Expanding Activities to Shift Social Norms and Care Practices for Preterm and Low Birthweight Babies. Khanda ndi Mphatso (KnM), translated as “A Baby is a Gift”, a SBCC campaign intended to improve newborn health by shifting norms around the value of newborns and promoting Kangar... more

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Plan Stratégique National de Communication pour le Changement Social et des Comportements en matière de Lutte contre le Paludisme 2021–2025 (PSN CCSC 2021–2025)

PNLP Côte d’Ivoire (Programme National de Lutte contre le Paludisme) Ministère de la Santé et de l’Hygiène Publique (MSHP), Côte d’Ivoire (2020) C2

Le Plan Stratégique National de Communication pour le Changement Social et des Comportements en matière de Lutte contre le Paludisme 2021–2025 de la Côte d’Ivoire définit les grandes lignes pour améliorer la prévention et la prise en charge du paludisme à travers la communication. Il vise... more

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Advancing equity in diabetes technology

Diabetes Africa (2024) CC

This toolkit suggests several approaches to addressing technology access disparities. At its core is a comprehensive checklist that helps teams systematically evaluate their current practices and identify opportunities for improvement. This structured self-assessment tool spans both team-level a... more

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Prevention and Care for Child Survivors SOP

Child Protection Area of Responsibility; Gender Based Violence Area of Responsibility; Protection Cluster; UN Children's Fund UNICEF; United Nations Population Fund UNFPA (2025) CC

STANDARD OPERATING PROCEDURES - PREVENTION AND CARE FOR CHILD SURVIVORS

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CORE Group Cholera Module

CoreGroup (2017) C1

CORE Group has developed a module on cholera to address gaps in preparedness and response in at-risk countries and communities. The guide contains four different lesson plans and is complemented by flipcharts designed for use by community health workers. The lessons are aimed at mothers and carers o... more

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Singing to the Lions. A Guide to Overcoming Fear and Violence in Our Lives
recommended

Brakarsh, J.; L. Steinitz Catholic Relief Services CRS (2018) CC

Singing to the Lions is a free training package (facilitator’s guide, supplement and video) by CRS, that is designed to help children and youth lessen the impact of violence and abuse in their lives. The main component is a three-day workshop where participants learn skills that can help them tran... more

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Assessment and Management of Conditions Specifically Related to Stress mhGAP Intervention Guide Module

World Health Organization WHO (2013) C_WHO

This module should always be used together with the mhGAP Intervention Guide for Mental, Neurological and Substance Use Disorders in Non-specialized Health Settings (WHO, 2010), which outlines relevant general principles of care and management of a range of other mental, neurological and substa... more

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Psychological first aid: Guide for field workers
recommended

Snider, L.; Van Ommeren, M.; Schafer, A. World Health Organization (WHO) (2011) C_WHO

When terrible things happen in our communities, countries and the world, we want to reach out a helping hand to those who are affected. This guide covers psychological first aid which involves humane, supportive and practical help to fellow human beings suffering serious crisis events. It is writt... more

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mhGAP Humanitarian Intervention Guide (mhGAP-HIG) training of health-care providers. Training manual
recommended

World Health Organization, UN High Commissioner for Refugees (2022) C_WHO

The mhGAP Humanitarian Intervention Guide (mhGAP-HIG) Training of Health-Care Providers manual is designed to guide facilitators in training non-specialist health care providers to manage mental, neurological and substance use conditions in humanitarian emergency settings. The manual covers sugge... more

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Responding to Violence against Key Populations to Promote Access to HIV Services

NASCOP (2016) C1

Training Manual and Reference Guide

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Let us embrace: The role and significance of an integrated faith-based initiative for HIV and AIDS

African Religious Health Assests Programme ARHAP (2006) CC

Masangane Case Study The Vesper Society commissioned ARHAP to do research on the integrated Masangane HIV/AIDS programme affiliated with the Moravian Church in Eastern Cape, South Africa. Completed in 2006, this study aimed to understand the role of the religious health assets of the Masangane ART ... more

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Communicating about Vaccination-related Risks

World Health Organisation (WHO) (2023) C_WHO

This document seeks to help health communication professionals working on the topic of immunization more effectively communicate about Events Supposedly Attributed to Vaccination and Immunization (ESAVI) by building trust in National Immunization Programs, understanding risk perceptions related to v... more

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Fortalecimiento de intervenciones de vacunación durante y post- Emergencia Sanitaria por SARS-CoV-2

Ministerio de Salud Pública de Ecuador Ministerio de Salud Pública de Ecuador (2020) CC

Strengthening of vaccination interventions during and post-Health Emergency by SARS-CoV-2 General Objective To strengthen vaccination interventions in the territory, during the COVID-19 health emergency, in order to emergency due to COVID-19, in order to prevent the reintroduction and maintain co... more

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How to support survivors of gender-based violence when a GBV actor is not available in your area

Inter-Agency Standing Committee (2023) CC

KEY MESSAGES Always talk to a GBV specialist first to understand what GBV services are available in your area. Some services may take the form of hotlines, a mobile app or other remote support. Be aware of any other available services in your area. Identify services provided by humanitarian pa...rtners such as health, psychosocial support, shelter and non-food items. Consider services provided by communities such as mosques/ churches, women’s groups and Disability Service Organizations. Remember your role. Provide a listening ear, free of judgment. Provide accurate, up-to-date information on available services. Let the survivor make their own choices. Know what you can and cannot manage. Even without a GBV actor in your area, there may be other partners, such as a child protection or mental health specialist, who can support survivors that require additional attention and support. Ask the survivor for permission before connecting them to anyone else. Do not force the survivor if s/he says no. Do not proactively identify or seek out GBV survivors. Be available in case someone asks for support. Remember your mandate. All humanitarian practitioners are mandated to provide non-judgmental and non-discriminatory support to people in need regardless of: gender, sexual orientation, gender identity, marital status, disability status, age, ethnicity/tribe/race/religion, who perpetrated/committed violence, and the situation in which violence was committed. Use a survivor-centered approach by practicing: Respect: all actions you take are guided by respect for the survivor’s choices, wishes, rights and dignity. Safety: the safety of the survivor is the number one priority. Confidentiality: people have the right to choose to whom they will or will not tell their story. Maintaining confidentiality means not sharing any information to anyone. Non-discrimination: providing equal and fair treatment to anyone in need of support. If health services exist, always provide information on what is available. Share what you know, and most importantly explain what you do not. Let the survivor decide if s/he wants to access them. Receiving quality medical care within 72 hours can prevent transmission of sexually transmitted infections (STIs), and within 120 hours can prevent unwanted pregnancy. Provide the opportunity for people with disabilities to communicate to you without the presence of their caregiver, if wished and does not endanger or create tension in that relationship. If a man or boy is raped it does not mean he is gay or bisexual. Gender-based violence is based on power, not someone’s sexuality. Sexual and gender minorities are often at increased risk of harm and violence due to their sexual orientation and/or gender identity. Actively listen and seek to support all survivors. Anyone can commit an act of gender-based violence including a spouse, intimate partner, family member, caregiver, in-law, stranger, parent or someone who is exchanging money or goods for a sexual act. Anyone can be a survivor of gender-based violence – this includes, but isn’t limited to, people who are married, elderly individuals or people who engage in sex work. Protect the identity and safety of a survivor. Do not write down, take pictures or verbally share any personal/identifying information about a survivor or their experience, including with your supervisor. Put phones and computers away to avoid concern that a survivor’s voice is being recorded. Personal/identifying information includes the survivor’s name, perpetrator(s) name, date of birth, registration number, home address, work address, location where their children go to school, the exact time and place the incident took place etc. Share general, non-identifying information To your team or sector partners in an effort to make your program safer. To your support network when seeking self-care and encouragement. more

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Pre- and Post-Test Counselling Guide for Pediatric HIV Testing and Counselling in Zambia

ICAP; CDC; University Teaching Hospital,; Ministry of Health, Zambia, et al. (2014) C1

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We need to talk

Translators without Borders (2019) CC

Effective Ebola risk communication requires respect and transparency and remains as vital as ever. An assessment of changing communication needs and preferences in Beni, North Kivu. In the second year of the current Ebola outbreak response in the Democratic Republic of Congo (DRC), people at ris... more

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Evaluating the impact of a community–based parent training programme for children with Cerebral Palsy in Ghana

International Centre for Evidence in Disability (ICED); London School of Hygiene and Tropical Medicine (LSHTM) ; University of Malawi , et al. CBM (2017)

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Patient safety assessment manual
recommended

World Health Organization WHO (2022) C_WHO

3rd edition. Patient safety standards are critical for the establishment and assessment of patient safety programmes within hospitals. This third edition of the Patient safety assessment manual provides an updated set of standards and assessment criteria that reflect current best practice and WHO gu... more

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Mapping of Communication Resources COVID-19
recommended

Communication for Devleopment4 Network (2020) C1

This resource mapping contains signposting and direct links to a range of resource sites and content online; this includes information about the main sources for trustworthy information about the pandemic; sites for e-learning; organisations providing COVID-19 communication response guidance and too... more

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Communicating about Vaccine Safety: Guidelines to help health workers communicate with parents, caregivers, and patients

Pan American Health Organisation PAHO (2020) C_WHO

28 Dec 2020. The main objective of these guidelines is to provide tools for staff working in the field of immunization to support effective communication between health personnel and the general population, with the aim of strengthening, maintaining or recovering trust in vaccines and the immunizati... more

Singing to the Lions. A Guide to Overcoming Fear and Violence in Our Lives recommended

Psychological first aid: Guide for field workers recommended

mhGAP Humanitarian Intervention Guide (mhGAP-HIG) training of health-care providers. Training manual recommended

Patient safety assessment manual recommended

Mapping of Communication Resources COVID-19 recommended

Singing to the Lions. A Guide to Overcoming Fear and Violence in Our Lives
recommended

Psychological first aid: Guide for field workers
recommended

mhGAP Humanitarian Intervention Guide (mhGAP-HIG) training of health-care providers. Training manual
recommended

Patient safety assessment manual
recommended

Mapping of Communication Resources COVID-19
recommended