Our Recommendations
- Asymptomatic, Pre-symptomatic and Mild Signs and Symptoms of COVID-19 (2020)
- Finding community-led solutions to COVID-19 (2020)
- How your community can prevent the spread of COVID-19 (2020)
- Rumour has it: a practice guide to working with rumours (2017)
- Tips for Engaging Communities during COVID-19 in Low-Resource Settings, Remotely and In-Person (2020)
New Publications
- Construir sistemas de salud resilientes para avanzar hacia la salud universal en la Región de las Américas. Enseñanzas de la COVID-19 (2023)
- Building Resilient Health Systems to Advance toward Universal Health in the Americas: Lessons from COVID-19 (2023)
- WHO COVID-19 policy brief: building trust through risk communication and community engagement, 14 September 2022 (2022)
- Risk communication and community engagement: a compendium of case studies in times of COVID-19 (2022)
- Note d’orientation de l’OMS sur la COVID-19 : Instaurer la confiance grâce à la communication sur les risques et à la participation communautaire (2022)
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A brief guide for those using social media in humanitarian organizations
Getting story ideas right -- Getting your sources right -- Getting your facts right -- Getting your report right -- Getting images and videos verified accurately -- Getting maps right -- Getting your language right
A Technical Brief for Breakthrough ACTION Field Teams
Social media can be used to collect and address rumors or popular beliefs among target audiences, share evidence-based and timely health information, receive instant feedback on materials, conduct remote trainings, promote awareness of a project...
Tips for Engaging Communities during COVID-19 in Low-Resource Settings, Remotely and In-Person
recommended
This brief provides key considerations for engaging communities on COVID-19 and tips for how to engage where there are movement restrictions and physical distancing measures in place, particularly in low-resource settings.
This document offers tools to help journalists practice responsible coverage of the pandemic using evidence-based information. It also proposes ways to approach coverage and encourages journalists to provide advice and solutions that can help reduce health risks and save lives.
Finding community-led solutions to COVID-19
recommended
An interagency guidance note on working with communities in high density settings to plan local approaches to preventing and managing COVID-19. This guidance note is intended for anyone involved in COVID-19 risk communication and community engagement (RCCE) efforts in complex and fragile settings in...
The purpose of this brief is to provide practical tips for UNICEF country offices, partners and young people themselves on engaging adolescents and youth as part of the COVID-19 preparedness and response. As a first step, we recommend engaging with adolescents and youth to understand what their need...
This briefing pack serves this purpose by sharing RCCE/humanitarian coordination experience from country level, feedback from global consultations and addressing frequently asked questions. In parallel, the RCCE Core Group has been working to revise the RCCE Collective Service Strategy. Where possib...
Reusing a legacy interactive audio instruction (IAI) program to provide education in a humanitarian crisis is a quick solution and a smart use of previous investments (“Learning in the Time of Ebola”). This article highlights and advises on the issues that relate to adapting and updating previou...
The Network for Shared Knowledge and Active Dialogue in Support of Effective COVID-19 Action
A Resource Guide for Country Offices
This document, produced by IFRC, UNICEF and WHO, suggests key actions on how people and communities can stay safe and slow down the spread of COVID-19, particularly for contexts where you might have been asked by your local authorities to maintain physical distance or stay home.
Available in: Arabi...
Accessed on 21.05.2020
Considering a hotline? This set of tools will help you assess, set up and manage different types of channels to communicate with communities during humanitarian crises.
Risk Communication and Community Engagement messages
Con la propagación de la enfermedad por el coronavirus del 2019 (COVID-19) entre la mayoría de los países del mundo, y ante la falta de una cura o vacuna, la información es una herramienta vital para que las personas adopten las medidas de prevención existentes para protegerse y salvar vidas. E...
Информационное руководство: Этот документ предлагает инструменты, помогающие журналистам практиковать ответственное репортажное освещение пандемии с использов...
This paper is an initial compilation of the promising practices on risk communication and community engagement that have developed in Europe during the COVID pandemic, in complementarity to the UNHCR’s Practical Recommendations and Good Practice to Address Protection Concerns in the Context of the...
Коронавирусная болезнь 2019 (COVID-19):
рекомендации для лидеров мировых религиозных общин и сообществ.
Government measures in response to the outbreak have included severe restrictions on movement and physical distancing, which will inevitably impact the way we engage communities. This document provides key messages and practical tips for such community engagement.
