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Service Standards and Service Delivery Standards for the Health Sector

Republic of Uganda, Ministry of Health, (2016)

The Ministry of Health has developed the first version of the Service Standards and Service Delivery Standards for the health sector in Uganda. The main objective is to provide a common understanding of what is expected by the public, service users and service providers in ensuring provision of consistently high quality service delivery. These standards also provide a roadmap for improving the quality, safety and reliability of healthcare in Uganda.
The application of these standards is expected to improve transparency and accountability in service delivery; fairness and equity in service provision; building a culture of quality management; regulation, management and control of public and private providers; and management of expectations of service recipients.

Evaluation of the Capacity Project's Human Resources Information Systems (HRIS) Strengthening Process in Swaziland, Uganda and Rwanda

de Vries D, Blair G, Morgan K, (2009)

The Capacity Project worked to strengthen HRIS in several low-resource countries to assist decision-makers and human resources managers in identifying and responding to critical gaps in HRH. The findings and recommendations in this report cover the Capacity Project’s implementation of HRIS in Swaziland, Rwanda and Uganda.

Strengthening the Health Workforce for Improved Services

USAID, CapacityPlus & PEPFAR, (2015)

Results and Lessons Learned from CapacityPlus 2009-2015

Teachers’ Guide: Conflict and Disaster Risk Management

The Ministry of Education, Science, Technology and Sports (MoESTS), Uganda; UNICEF, (2016)

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