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Risk communication essentials (English/Portuguese). Free Online Course

World Health Organization WHO, (2019)

Risk communication is a core public health intervention in any disease outbreak and health emergency. It refers to the real-time exchange of information, advice and opinions between experts, officials and people who face a threat to their wellbeing, to enable informed decision-making and to adopt protective behaviors. Learning objective: By the end of this course, participants should be able to understand the core principles of risk communication and its application to disease outbreaks and health emergencies. Course duration: This course consists of an introductory video lecture, presentation slides that can be downloaded and reviewed at your own pace, and instructions for simulation exercises. Course duration may vary. It will take most participants approximately 8 hours to thoroughly complete all components.

Risk Communication and Community Engagement Preparedness and Readiness Framework: Ebola Response in the Democratic Republic of Congo in North Kivu

World Health Organization WHO; UNICEF; IFRC, et al., (2018)

Risk Communication and Community Engagement (RCCE) is an essential part of any disease outbreak response. Risk communication in the context of an Ebola outbreak refers to real time exchange of information, opinion and advice between frontline responders and people who are faced with the threat of Ebola to their survival, health, economic or social wellbeing. Community engagement refers to mutual partnership between Ebola response teams and individuals or communities in affected areas, whereby community stakeholders have ownership in controlling the spread of the outbreak. It is intended to be used to guide RCCE work which is central to stopping the outbreak and preventing its further amplification. Unlike other areas of response, RCCE draws heavily on volunteers, frontline personnel and on people without prior training in this area. As such, the document provides basic background information, scopes the socio-economic and cultural aspects (that are known at the time of publication), and provides the latest evidence-based advice and approaches

ePROTECT 2018 (French version)

Organisation Mondiale de la Santé OMS, (2018)

ePROTECT est une séance d'information sur la santé et la sécurité au travail qui couvre les renseignements de base dont vous avez besoin pour vous protéger lorsque vous vous déployez dans des pays où le virus Ebola est présent. Ceux d'entre vous qui effectueront des tâches spécialisées, comme travailler en contact direct avec des personnes malades, auront besoin d'une formation et d'un encadrement de niveau plus avancé.

Considérations relatives à la communication des risques et à l'engagement communautaire (CREC) : Réponse d'Ebola en République démocratique du Congo

Organisation mondiale de la Santé (OMS), (2018)

Ce document a été élaboré par le Programme des urgences sanitaires de l'Organisation mondiale de la santé comme ressource pour la réponse à la flambée du virus d'Ebola (Ebola) en République démocratique du Congo en mai 2018. Ce document est destiné à guider le travail de communication des risques et d'engagement communautaire (CREC) qui est essentiel pour stopper la flambée et prévenir son amplification. Contrairement à d'autres domaines d'intervention, la CREC fait largement appel aux bénévoles, au personnel de première ligne et aux personnes qui n'ont pas reçu de formation préalable dans ce domaine. En tant que tel, le document fournit des informations de base, couvre les aspects socio-économiques et culturels (qui sont connus au moment de la publication), et fournit les derniers conseils et approches fondés sur des données probantes basés sur les Directives de l'OMS : Communiquer les risques dans les situations d'urgence en santé publique, 2018.

Guideline on Inclusive Disaster Risk Reduction: Early Warning and Accessible Broadcasting

Dion, Betty; Qureshi, Aqeel, Eds.: Global Alliance on Accessible Technologies and Environments (GAATES), Asia Pacific Broadcasting Union, Asia Disaster Preparedness Center, (2014)

- Build community resilience to coastal hazards by improving capacity of inclusive disaster management systems.
- Reduce the mortality rate of persons with disabilities in situations of risk.
- Raise awareness about inclusive policies, practices and disaster risk reduction strategies that address the accessibility of communication, shelter, transportation and early warning systems.
- Foster collaboration between disaster preparedness organizations, broadcasters and organizations of persons with disabilities to mainstreaming disability issues in disaster risk reduction strategies.
- Build the capacity of disaster management organizations, governments, broadcasters and built environment practitioners by providing technical specifications on accessible communications and the design of accessible shelters and the built environment.

WHO guidance for contingency planning

World Health Organization (WHO), (2018)

In this contingency planning guidance, a set of actions to prepare for emergencies from all hazards and to help minimize their impact, is proposed. These actions include the development, implementation, simulation, monitoring and regular update of risks-based contingency plans.

Start Fund: Learning from disease outbreaks

Start Fund, (2018)

This learning report attempts to understand the drivers for, and barriers to, effective implementation as well as review the experiences of Start Fund members in responding to these outbreaks to support evidence-based decision-making within the Start Network at project, crisis, and system level. Specifically, it analyses the effectiveness, efficiency, and relevance of Start Fund disease outbreak responses by reviewing and analysing funding, decision-making and response activities before ultimately exploring implications and recommendations.


World Health Organization WHO, (2018)

ePROTECT is an occupational health and safety briefing that covers the basic information you need to protect yourself when deploying to countries with Ebola virus disease. Those of you who will carry out specialized tasks, such as working in direct contact with sick people, will need more advanced-level training and coaching.

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